I agree most of the wait, is just that: wait. I can certify for LEOSA, but I don't know what different paths it takes up and down the chain once it gets submitted. It's interesting to note that it's an annual process, not the 5-year we get for CCW.
I was offering their excuses. Each step in the process takes as long as it takes (minutes), but each step goes to the bottom of the stack. I think Metro's valid excuses only work when they're sending for more info from Esmeralda-type counties where cell phones are still regarded as magic and the Internet unfathomable.