Thanks OP for starting the thread. I have a 625 PC I haven't had time to shoot yet. Need to go over it with a fine tooth comb and check the barrel/sights with a level. It's the first Smith I've owned that has the lock.
Those pics and your test with the levels was a great idea, proof positive of what is wrong with the gun, at least as far as the sight issue goes.
I would tell the S&W Quality Control manager that I would not accept the gun back unless it shoots nearly point of aim = point of impact with the sights, both front and rear, CENTERED on the barrel and receiver.
That's the way they are supposed to be and work, because if they have to be cattywhompus (ancient gunsmith technical term, pay attention guys, it will be on the test!) that leaves little to no room for you to adjust them so that it hits where YOU aim it when YOU are holding it and looking through the sights.
Would you accept a brand new car you just bought that right out of the factory always pulled to the left, and the quality control manager just told you to steer a bit to the right all the time?
I doan thin so Lutcy!
Get what you paid for, or get your money back in total, not a single penny out of your pocket for THEIR inability to produce a quality product that they are already charging waaaaaay too much for.
I'm more confident now that I have a manager involved, and that she has seen the exact issues I am concerned with. Hopefully everything will be fixed in short order and i can go about enjoying the gun i set out to enjoy
No, they're not. Making parts from sintered metal involves compressing parts and bonding them with heat (below melting point) or pressure; it does not involve mixing them with any kind of binder like MIM does.
Normally when I have a firearm problem or just want to study up I refer to tech manuals where ever they can be found. For S&W revolvers and in this case The S&W Revolvers, A Shop Manual 5th Edition by Jerry Kuhnhausen is one of the best.
It's all a shame, the S&W, puts out products like this! I've got a few older S&W revolvers, and one newer one (686 plus) There is no comparison in quality. I won't be buying any more newer S&W revolvers.
The fact that you have to go though this to get it fixed, is an embarrassment for the once great name of S&W!
Well, I got the gun back from its SECOND trip to the factory because of the "smeared" rifling and canted front sight.
Supposedly they installed a new barrel. Sight looked mostly straight so I looked at the rifling, it was "better" but still smeared and one of the roughest forcing cones i have ever seen. I'd say the "smear" of the rifling was reduced by 50% or so, but its still clearly present.
I figured that means they think its fine to fire. So, I went and ran 300 rounds through it, various factory loads, .38spl and .357. I noticed I was hitting a little right, so adjusted the rear sight a few clicks. Got better, but then later I noticed it again. I chalked it up to me being new to the N frame and the trigger etc. I had one light strike but not sure why, i am going to say it was the ammo.
When I got home I noticed it looked light the front sight drifted left slightly. I wiggled it with my finger and oh joy:
It literally fell RIGHT out. Like, i didnt have to tap it, i didnt have to press with all my might, I literally pushed it right out with one finger.
Sigh. Yet again, I guess this is what $1000 buys after they had THREE opportunities to make it right....once from the factory, once on the first trip, once on the second trip....and the gun still is less than 100%.
I dunno, I'm dumb founded. Can I put the sight back in with loctite? Can I stake it with a punch and then fit it back in myself? Yes. Should I have to? No. Thats the whole damn point. Each time it comes back less than 100%, I convince myself to overlook or cope with one or more imperfections, and then I find yet another issue.
I'm so over this, I'm going to sleep on it before I do anything rash, but I think its time for a refund and to take my business elsewhere. Some stuff just ain't meant to work out, how many signs does a guy need?
Wow, just wow, What has happened to the once great name of Smith & Wesson?? My newer S&W revolver, isn't near the quality of my older ones, but nothing like that, it's just sad, they have come to this!!
Wow dude I just read through all your updates. I've had horror stories myself (e.g. Taurus PT145) but nothing quite like this, especially at the custom gun price point. I can empathize with the extreme level of disappointment you are feeling though.