So I decided to try again. Once again I gave up.
I log in. That works. I click the "get preapproved to bid" link and enter my credit card info. There is no "submit" button or any indication of what to do next. Hitting "enter" does nothing.
I click the "help" button at the bottom right. A menu comes up. I select the "leave us a message" option. The fields are there, but I can't put a cursor into any of them to type anything.
I wonder how many other people just give up without telling you something is wrong. I can't even remember what was wrong last time, but I do remember giving up.
I'm doing it on my desktop PC, not a phone, using Chrome.